Privacy

Privacy Policy for MilkMakes.com

Effective Date: 8th July 2025

This Privacy Policy explains how MilkMakes™ collects, uses, stores, and protects your information when you visit our website, purchase our products, or engage with our services.

We respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect
We collect the following information when you interact with our website:

  • Name and email address (when you contact us or place an order)

  • Shipping and billing addresses (for physical orders)

  • Purchase history

  • Device and browser data (via cookies and analytics tools)

2. How We Use Your Information
Your information is used to:

  • Process your orders and deliver digital or physical products

  • Respond to customer service enquiries

  • Improve our website and user experience

  • Comply with legal obligations

3. Third-Party Services
We use trusted third-party platforms to operate our shop and process payments (e.g. Shopify, PayPal, Stripe). These services may collect and store your data according to their own privacy policies. We do not have access to or store your full payment information.

We may also use Google Analytics or similar tools to understand traffic patterns and improve our content.

4. Cookies
MilkMakes.com uses cookies to enhance your browsing experience and collect anonymous usage data. You can disable cookies in your browser settings.

5. Data Storage and Security
Your information is stored securely and only accessible to authorised team members. We take reasonable precautions to prevent data loss, misuse, or unauthorised access.

6. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined above or as required by law.

7. Your Rights
You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for communications at any time

To exercise any of these rights, please contact us via the contact page on milkmakes.com.

8. Email Marketing
We may occasionally send you updates or product announcements if you opt in to our mailing list. You can unsubscribe at any time by using the link at the bottom of the email.

9. Children’s Privacy
This website is intended for adults. We do not knowingly collect data from anyone under the age of 18.

10. Updates to this Policy
We may update this policy periodically. The most recent version will always be published on this page. Continued use of the website indicates acceptance of any changes.

Contact
For questions about this policy or your data, please get in touch via the Contact page on milkmakes.com.